Refund Policy
Last updated: 14 September 2026
Editable policy template. The operator must review its legal details, business practices, and local requirements before launch. This is not jurisdiction-specific legal advice.
We want billing to be clear. If something looks wrong, contact us with your account email and invoice reference.
Canceling renewal
You can cancel subscription renewal from Billing using the secure customer portal. Cancellation normally takes effect at the end of your paid billing period. Your paid features remain available until that date, subject to payment status.
Requesting a refund
Email support@printonceqr.com within 14 days of a charge if you believe there was a billing mistake or the service did not work as described. Explain what happened and include the invoice reference, but never send full card details. We review requests individually and respond through the account’s verified contact information.
Annual plans and unused time
A cancellation request stops future renewal and does not automatically refund unused time. Any refund required by applicable consumer law, or approved for a billing error or service issue, takes precedence over this general policy. Refunds are issued through the original payment method where supported.
Your statutory rights
Nothing in this policy removes mandatory consumer rights, including any withdrawal or refund rights that apply to your purchase. Contact us if you wish to exercise a withdrawal right or need help with cancellation.
Contact
PrintOnceQR. Email support@printonceqr.com.